Workforce planning and optimisation

Maximise the agility and flexibility of your workforce.

At Probe CX, we possess the expertise, skills and cutting-edge technology to deliver workforce planning and optimisation platforms that seamlessly adapt to the demands of the modern working world

From resource allocation to performance management, we provide holistic solutions that drive efficiency, productivity and employee satisfaction. Onshore, offshore, on-premise, at-home or hybrid - discover the resourcing plans you need to support a workforce that has never been more fluid.

Client success story

Energy retailer saves $5.1 million with CX optimisation | Probe CX
Energy retailer saves $5.1 million with CX optimisation
A leading energy and gas industry retailer required support with credit collection activities and help to optimise their KMS.