Technical helpdesk and support

Provide end-users and customers with superior technical support without breaking the bank.

Explore the possibilities of enhanced technical support.

Our commitment to excellence in support services will form the core of your contact centre experience. At Probe CX we specialise in managing support tickets and cases, ensuring end-users receive the best technical assistance when they encounter challenges or errors.

Unlock the potential of superior technical support, all while keeping costs in check. Our expertise empowers your contact centre to deliver unparalleled service without breaking the bank.

Client success story

Leading courier and freight provider reduces costs and AHT by 56 seconds

A global leading courier and freight service wanted to improve efficiencies and reduce their cost to serve by making live chat their channel of choice.

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