Real time speech analytics

Don't just listen to your customers, understand their true sentiments with powerful speech analysis.

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Client success story

Supermarket reduces contact centre service efforts by 41% with call-to-chat deflection

Are you looking to manage high-volume customer enquiries while improving agent productivity and reducing costs?

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Discover how AI is transforming CX at Probe Group, blending digital technology with human touch to enhance interactions, streamline processes ...

Learn how the cloud is revolutionising the contact centre environment and ...

Discover how an offshore-onshore hybrid collections model achieved 41% ...