Real time speech analytics

Don't just listen to your customers, understand their true sentiments with powerful speech analysis.

Analyse conversations to uncover powerful customer insights.

We harness cutting-edge technology to deploy state-of-the-art speech analytics software. Our solutions empower you to gain real-time insights and take proactive measures to enhance customer experiences. It's not just about listening to your customers – it's about comprehending their sentiments and intentions through our innovative data-driven and artificial intelligence-driven technology.

Client success story

Energy retailer saves $5.1 million with CX optimisation | Probe CX
Energy retailer saves $5.1 million with CX optimisation
A leading energy and gas industry retailer required support with credit collection activities and help to optimise their KMS.