What's new Superannuation and investment giant reduces contact centre staffing needs with WFM optimisation

Discover how a superannuation and investment giant reduced contact centre staffing needs with WFM optimisation.

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Energy retailer saves $5.1 million with CX optimisation | Probe CX
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Energy retailer saves $5.1 million with CX optimisation

A leading energy and gas industry retailer required support with credit collection activities and help to optimise their KMS.
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Superannuation and investment giant reduces contact centre staffing needs with WFM optimisation | ProbeCX

Case Study

Superannuation and investment giant reduces contact centre staffing needs

Discover how a superannuation and investment giant reduced contact centre ...

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Blog

Convenience: a CX non-negotiable

The relentless pace of technology evolution is often referred to as the ...

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Blog

From insight to impact: Creating value with people-first AI


The AI revolution is no longer a distant promise; it's a present-day imperative. When applied strategically, AI can improve both productivity ...

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