Data and artificial intelligence
Tap into untapped potential with insightful, data-driven analytics.
Unlock the true potential of your existing data.
From the challenges of handling vast, unfiltered data lakes, ideal for in-depth analysis, to the precision of granular data marts, designed for rapid and efficient insights extraction, Probe CX has got you covered.
With a dedicated team of experts specialising in data strategy, engineering and science, we support your artificial intelligence (AI) ambitions. Our collaborative approach ensures that your business insights are presented in formats that your team will embrace for maximum impact.
From strategy to visualisation, we harness AI, machine-learning and advanced analytics to deliver exceptional value, ensuring insightful decision-making and real-time insights every time.
Client success story
Supermarket reduces contact centre service efforts by 41% with call-to-chat deflection
Are you looking to manage high-volume customer enquiries while improving agent productivity and reducing costs?
Services that deliver exceptional CX
Our personalised approach and powerful tools drive tangible results for businesses of all sizes.
Managed & Outsourced Services
Technology & Transformation Services
Let’s work together to realise
Digitally-enabled CX
