Loyalty and Retention | Probe CX

Foster customer loyalty, one interaction at a time.

Quality interactions are at the core of achieving customer retention goals. At Probe CX our mission is to cultivate happiness among your customer base, and we do so with a blend of contact centre expertise, innovative solutions and dedicated win-back and loyalty programs.

Our team is driven by the goal of nurturing customer relationships that stand the test of time. We specialise in fostering a culture of satisfied and loyal customers, achieved through the power of meaningful interactions.

Client success story

Hybrid collections approach achieves up to 90% conversion rates | Probe CX

Hybrid collections approach achieves up to 90% conversion rates

Discover how an offshore-onshore hybrid collections model achieved 41% monthly savings and increased digital payments by 87%.

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