What's new Hybrid collections approach achieves up to 90% customer conversion rates for 'buy now pay later' firm

Discover how an offshore-onshore hybrid collections model achieved 41% monthly savings and increased digital payments by 87%.

Customer Service

Whether you need overflow support, offshoring solutions or onshore solutions, we've got you covered.
Get in touch

Exceed Customer Expectations

With Probe CX, you can tap into a global talent pool or work with local people committed to world-class results.

Client Success Story

Telecom giant boosts outbound sales by 190% | Probe CX
Telecom giant boosts outbound sales by 190%
Probe CX framework transformed an existing outsourced team into a high-performing sales powerhouse.
Learn More

Related Resources

How AI will make CX more human

Blog

How AI will make CX more human

Discover how AI is transforming CX at Probe Group, blending digital technology with human touch to enhance interactions, streamline processes ...

Continue reading
Cloud Contact Centres – what they are and why they work | ProbeCX

Blog

Cloud contact centres – what they are and why they work

Learn how the cloud is revolutionising the contact centre environment and ...

Continue reading
Hybrid collections approach achieves up to 90% conversion rates | Probe CX

Case Study

Hybrid collections approach achieves up to 90% conversion rates | Probe CX

Discover how an offshore-onshore hybrid collections model achieved 41% ...

Continue reading

Connect with us

© Copyright 2024 Probe CX | All Rights Reserved
Privacy Policy | Responsible AI Policy | Financial Hardship Policy | Whistleblower Policy | Complaints Procedure | Supplier Code of Conduct | Make a Payment | Client Login