What's new Hybrid collections approach achieves up to 90% customer conversion rates for 'buy now pay later' firm

Discover how an offshore-onshore hybrid collections model achieved 41% monthly savings and increased digital payments by 87%.

Customer intent

Enable better conversations. Deflect calls. Identify callers and determine customer intent.
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All before the call reaches an agent.

Oration is an easy-to-implement, low-cost plugin that uses advanced AI-powered speech recognition technology to ensure the best possible outcome is achieved for every call.

Designed to be implemented as an overlay to your existing contact centre technology infrastructure, Oration is a SaaS cloud-based solution that can be up and running within a matter of days. Oration is flexible – you choose what works best for you.

Client success story

2024 ISG Provider Lens™ Quadrant Report | Probe CX
2024 ISG Provider Lens™ Quadrant Report
Probe Group awarded Leader position in two key categories.
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Hybrid collections approach achieves up to 90% conversion rates | Probe CX

Case Study

Hybrid collections approach achieves up to 90% conversion rates

Discover how an offshore-onshore hybrid collections model achieved 41% ...

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