What's new Energy retailer saves $5.1 million with CX optimisation

A leading energy and gas industry retailer required support with credit collection activities and help to optimise their KMS.

CRM and salesforce

Discover what your customers truly want with CRM and Salesforce implementation.
Get in touch

Break down customer barriers

Our platform optimisation specialists bring the best out of our clients’ CRM strategies by deploying solutions such as Salesforce. We prioritise agility and problem-solving through Lean Six Sigma, creating solutions at speed to seize new business opportunities. Our comprehensive CRM services empower complete data oversight and control, allowing you to engage more customers and nurture deeper relationships.

Client success story

Energy retailer saves $5.1 million with CX optimisation | Probe CX
Energy retailer saves $5.1 million with CX optimisation
A leading energy and gas industry retailer required support with credit collection activities and help to optimise their KMS.
Learn more

Related resources

Energy retailer saves $5.1 million with CX optimisation | Probe CX

Case Study

Energy retailer saves $5.1 million with CX optimisation

A leading energy and gas industry retailer required support with credit ...

Continue reading
How AI will make CX more human

Blog

How AI will make CX more human

Discover how AI is transforming CX at Probe Group, blending digital ...

Continue reading

Blog

Five member engagement strategies for any business

Transform your members into passionate advocates. Discover actionable strategies to elevate member engagement and achieve organisational success.

Continue reading

Connect with us

© Copyright 2025 Probe CX | ProbeCX is a proudly owned subsidiary of Probe Group
Privacy Policy | Responsible AI Policy | Financial Hardship Policy | Whistleblower Policy | Complaints Procedure | Supplier Code of Conduct | Make a Payment | Client Login