Recovery and hardship

Maximise cashflows and manage customer financial hardships with tailored recovery solutions.

Access specialised credit management support and customer care

At Probe CX, we have a dedicated team of credit management and collections specialists who excel at assisting businesses and individuals in bringing their payments up to date. Whether customers are facing financial challenges or specific hardships, our highly trained staff are here to provide individualised programs and specialised care.

We understand the importance of supporting vulnerable members of the community during difficult times and can help your business navigate through these situations with compassion and expertise whilst recovering any outstanding debts.

Client success story

Leading courier and freight provider reduces costs and AHT by 56 seconds

A global leading courier and freight service wanted to improve efficiencies and reduce their cost to serve by making live chat their channel of choice.

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