What's new Hybrid collections approach achieves up to 90% customer conversion rates for 'buy now pay later' firm

Discover how an offshore-onshore hybrid collections model achieved 41% monthly savings and increased digital payments by 87%.

Report

Frost & Sullivan Best Practices Report 2021

Probe CX named '2021 Company of the Year'.
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This report outlines the rigorous analytical process and detailed evaluation criteria across two dimensions that Frost & Sullivan applies to evaluate the multiple nominees for the 2021 Best Practices award.

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Download this case study to learn:

Download the report to learn how Probe CX excelled in many of the award criteria, with specific praise reserved for:

  • Delivering a comprehensive suite of intelligent customer experience services
  • Commitment to digital technology innovation
  • Pursuing excellence through continuous improvement
  • Placing customers at the centre of its business strategy
  • Accelerating growth by delivering on brand promise.

Download now for these insights and more.

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