Congratulations and
welcome to Probe CX
We are thrilled to have you here
Welcome to the exciting start of your Probe CX career journey. At Probe CX, we provide an environment where you can truly be yourself, receive ample support and find fulfillment in your work.
This page is designed just for you, to offer you insights into your new work location, as well as show you a little about the people and culture of Probe CX.
Probe CX Office Information and Locations
Welcome to your new workspace. As you settle in, we invite you to familiarise yourself with your surroundings. To help you get acquainted, we've provided interactive maps below. These maps provide information on public transport and can be handy to discover well-loved lunch and coffee spots in the vicinity. We're here to ensure you feel welcome and supported as you start learning and training with Probe CX. Click on your office location below to learn more.
Uncover what’s in store as you start your Probe CX journey
At Probe CX, we are very proud of our safe and supportive work environment. Watch the video below to gain insights into the pivotal role our leaders play in supporting you throughout the initial stages of your journey with us.
What do our team members have to say about working for Probe CX?
We live by our unique passion-focused culture. It helps us foster team spirit and a sense of belonging; and this creates the bright, bold and buzzing atmosphere in each of our locations. Hear directly from your new colleagues in the video below, about their experiences working at Probe CX and gain valuable insights into the unique perspectives and shared enthusiasm that defines our incredible team. Get ready to forge meaningful connections and be part of a community that thrives on collaboration, innovation and mutual support.
Grab a great job, stay for a career
We give our people the tools they need to thrive in their roles, and the freedom and support to take their career to the next level. Explore the experiences of some of our people.
Shane
Started with Probe CX in 2007
Sales Agent, Team Leader, Facilities Coordinator across all Probe sites in Australia
Courtenay
Started with Probe CX in 2012
Sales Agent, Team Leader, Team Manager, Project Lead
Aditee
Started with Probe CX in 2012
Agent, Trainer, Team Leader, Site Lead, Operations Manager, Centre Manager, Operations Lead, Project Manager
Sharon
Started with Probe CX in 2005
Inbound Customer Solutions Specialist, Human Resources Associate, Team Leader, Sourcing and Talent Lead, Talent Acquisition Specialist
Allie
Started with Probe CX in 2007
Sales Agent, Team Leader, Team Manager, Workforce Manager, Call Centre Manager, Solutions Manager
Jarryd
Started with Probe CX in 2013
Technical Helpdesk Agent, Team Leader, End User Computing Engineer
Matt
Started with Probe CX in 2022
Agent, Helpdesk, Trainer, Team Leader, Operations Manager, Centre Manager, Senior Centre Manager
Amy
Started with Probe CX in 2012
Agent, Team Leader, Team Manager, Centre Manager
See what others think about working at Probe CX
"I love the diversity of this role, I’m never bored. I enjoy helping the community in a crisis, the flexible working hours, and the fantastic people I work with."
Tamara
"I love my job and I love the people. I enjoy trying to solve customers' problems. Each call is a new challenge."
Nathan
"The people I work with are all so supportive and encouraging. I am helping customers and making a difference every day. I choose to work here because I love helping people, even those most vulnerable."
Shania
"I love this job. My TL is very good and understanding. All my colleagues are super friendly and helpful. There is great support from all team members and management."
Chetna