What's new Energy retailer saves $5.1 million with CX optimisation

A leading energy and gas industry retailer required support with credit collection activities and help to optimise their KMS.

Scott Lunga

Director – Intelligent AutomationScott leads the intelligent automation practice at Innovior, a Probe Group company, where he drives business transformation through the integration of lean methodology, process automation and artificial intelligence. Scott assists customers in identifying value and designing large-scale automation programs, he also manages technical project teams that deliver across all spectrums of automation.
Five member engagement strategies for any business

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Five member engagement strategies for any business

Transform your members into passionate advocates. Discover actionable strategies to elevate member engagement and achieve organisational success.

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How to get started with intelligent automation

RPA can create growth opportunities and reduce operational costs but it is not a 'one size fits all' concept. Learn more in this blog here.

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