Saurabh Nagpal

Principal ConsultantSaurabh Nagpal is a Principal Consultant at Innovior, part of the Probe Group. With a background in leadership roles across telecommunications and health sectors, he has over a decade of experience in innovation, digital strategy and transformation and customer experience. Saurabh's philosophy is to stay ahead of the ever-changing digital landscape while placing a strong emphasis on delivering exceptional customer satisfaction. His talent for assembling high-performing teams has consistently contributed significant value to various business settings.

Featured Blog

How AI will make CX more human

20 Sep 2024

Discover how AI is transforming CX at Probe Group, blending digital technology with human touch to enhance interactions, streamline processes and..

A survival guide for digital transformation

07 Feb 2024

Discover the key questions to answer before tackling the daunting task of digital transformation.

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Saurabh Nagpal

Featured Blog

How AI will make CX more human

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A survival guide for digital transformation