What's new Energy retailer saves $5.1 million with CX optimisation

A leading energy and gas industry retailer required support with credit collection activities and help to optimise their KMS.

Elisha Parks

Head of People and Culture With 25 years of experience in the outsourcing industry, Elisha is responsible for the safety, well-being and development of Probe CX’s people, while driving positive culture and values to make Probe CX a place where people want to work.
Five member engagement strategies for any business

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Five member engagement strategies for any business

Transform your members into passionate advocates. Discover actionable strategies to elevate member engagement and achieve organisational success.

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An insider’s guide to workplace diversity and inclusion
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An insider’s guide to workplace diversity and inclusion

Meet the diversity and inclusion challenge by tapping into 25-plus years of experience.

Boost your candidate experience in 7 simple steps
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Boost your candidate experience in 7 simple steps

What is the value of a positive candidate experience? Find out how you can boost yours in 7 simple steps.

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