How do collections work?

Collections are unpaid debts, either managed internally, or sold to a collections agency who then recoup the debt on behalf of the company. They will contact the debtor and work with them to resolve the debt.

Why hire a collections agency?

If your company has outstanding debts to several customers or clients it may be difficult for you to obtain these without significant time and effort. By hiring a collections agency you can outsource this task, and have your debts recovered in a professional and timely manner.

What happens when you're sent collections?

When you're sent collections you are given a variety of ways to pay your debt. Collections come with instructions to pay so you can manage your debt. There should also be a phone number or another way for you to contact the agency if you have questions or need support.

What happens if you ignore a collections agency?

If you ignore a collections agency's attempts to contact you there is risk that they will escalate the debt through the legal system. There are several ways you can check if the collections agency is legitimate or not. The collections note should for instance have an identifier, such as a reference number, which is unique to you.

Health Information Management Teams

The What

At Probe CX, we understand that health information management (HIM) is a critical component of healthcare delivery. That's why we offer high-quality outsourced support services tailored to meet the needs of HIM teams.

Our onshore and offshore options allow us to provide cost-effective solutions without compromising on the quality of our services. Our team members are experts in HIM and possess the knowledge and skills needed to help your organization thrive.

The Who

Here at Probe CX, we provide a range of role options depending on your specific HIM needs. Examples of our most commonly outsourced roles are:

Medical coding
Medical transcription
Record and information management
Privacy, security and compliance
Data analysis
Technical support

If you can’t find what you’re looking for, reach out and let us know and we'll work with you to find support in other areas - our outsourcing solutions are customizable to our client's needs.

The Where

At Probe CX, we provide onshore and offshore solutions for health information management teams.

We offer onshore HIM solutions for businesses that prefer to keep their teams local. Our onshore teams are based in Texas and provide an efficient extension of your HIM team. Our candidates are carefully selected based on their industry and role-specific expertise, ensuring effective collaboration and greater control over your operations.

Our offshore teams, based in the Philippines, offers access to highly skilled and qualified staff that can provide cost-effective support to your business without compromising quality.

Whether you opt for onshore or offshore HIM solutions, Probe CX has the experience and expertise to deliver a custom team that meets your unique requirements.

The Why

With over 40 years of expertise and a team of more than 18,000 people, we are committed to delivering exceptional outsourced HIM solutions, including dedicated teams and cost-effective services, to meet the needs of businesses across various industries.

At Probe CX, we are passionate about helping businesses achieve their goals, improve their bottom line and deliver outstanding patient experiences. If you're looking for a partner that will take the time to understand the needs of your organization and delivers results, look no further than Probe CX.

Health information management teams

The What

Interested in recruiting health information management staff?

The Who

The Where

The Why

Interested in recruiting
health information management staff?