What's new Hybrid collections approach achieves up to 90% customer conversion rates for 'buy now pay later' firm

Discover how an offshore-onshore hybrid collections model achieved 41% monthly savings and increased digital payments by 87%.

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Supermarket reduces contact center service efforts by 41% with call-to-chat deflection | Probe CX
Supermarket reduces contact center service efforts by 41% with call-to-chat deflection
Are you looking to manage high-volume customer inquiries while improving agent productivity and reducing costs?
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