What's new Energy retailer saves $5.1 million with CX optimization

A leading energy and gas industry retailer required support with credit collection activities and help to optimize their KMS.

Procurement

Achieve the art of strategic sourcing.
Get in touch

At Probe CX, our dedicated teams excel at streamlining and optimiZing every step of the procurement process

From sourcing to contract negotiation, we've got you covered.

With cutting-edge tools and expert insights, we deliver maximum cost efficiency and supplier value. Leave the vendor management, purchase orders and invoice processing to us - our onshore and offshore teams handle it all with precision.

Related resources

Energy retailer saves $5.1 million with CX optimization | Probe CX

Case Study

Energy retailer saves $5.1 million with CX optimization

A leading energy and gas industry retailer required support with credit ...

Continue reading
The ultimate list of customer service statistics | Probe CX

Blog

The ultimate list of customer service statistics

Read our list of customer service (CX) statistics currently dominating ...

Continue reading
Types of AI agents, their benefits and examples | Probe CX

Blog

Types of AI agents, their benefits and examples

Dive into the world of AI agents, exploring their types, benefits, and real-world use cases. Learn how these intelligent systems are ...

Continue reading

Connect with us

© Copyright 2025 Probe CX | All Rights Reserved
Privacy Policy | Responsible AI Policy | Financial Hardship Policy | Whistleblower Policy | Complaints Procedure | Supplier Code of Conduct