Real time speech analytics

Don’t merely listen to your customers.
Understand what they are truly saying with the
help of our ground-breaking technology.

Analyze conversations to uncover powerful customer insights.

We harness cutting-edge technology to deploy state-of-the-art speech analytics software. Our solutions empower you to gain real-time insights and take proactive measures to enhance customer experiences. It's not just about listening to your customers – it's about comprehending their sentiments and intentions through our innovative data-driven and artificial intelligence-driven technology.

Client success story

Supermarket reduces contact center service efforts by 41% with call-to-chat deflection | Probe CX
Supermarket reduces contact center service efforts by 41% with call-to-chat deflection
Are you looking to manage high-volume customer inquiries while improving agent productivity and reducing costs?