Workforce planning & optimization

Maximize the agility and flexibility of your workforce.

At Probe CX, we possess the expertise, skills and cutting-edge technology to deliver workforce planning and optimization platforms that seamlessly adapt to the demands of the modern working world

From resource allocation to performance management, we provide holistic solutions that drive efficiency, productivity and employee satisfaction. Onshore, offshore, on-premise, at-home or hybrid - discover the resourcing plans you need to support a workforce that has never been more fluid.

Client success story

Collections agency reduces long-term aged receivables by 83% with debt
Collections agency reduces long-term aged receivables by 83% with debt
Experiencing challenges in your contact center's debt collection efforts? Need to enhance efficiencies while optimizing your debt recovery process?