What's new Hybrid collections approach achieves up to 90% customer conversion rates for 'buy now pay later' firm

Discover how an offshore-onshore hybrid collections model achieved 41% monthly savings and increased digital payments by 87%.

Messaging

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At Probe CX, our asynchronous messaging solutions revolutionize customer interactions, paving the way for faster resolutions, seamless engagements and an unparalleled customer experience. Embrace the power of conversation and unlock the potential of real-time, personalized messaging.

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2024 ISG Provider Lens™ Quadrant Report | Probe CX
2024 ISG Provider Lens™ Quadrant Report
Probe Group awarded Leader position in two key categories.
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Hybrid collections approach achieves up to 90% conversion rates | Probe CX

Case Study

Hybrid collections approach achieves up to 90% conversion rates

Discover how an offshore-onshore hybrid collections model achieved 41% ...

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