CRM and automation
Gain the flexibility to decide when and how customers interact with your business.
Powerful platforms and tools that revolutionise customer engagements.
Businesses today are grappling with the pressing need for comprehensive customer insights and the ever-increasing demand for superior customer service and engagement. Collectively, these challenges underscore the vital importance of optimized customer relationship management (CRM) and automation capabilities.
We specialize in harnessing the potential of cutting-edge technology to enhance customer interactions and streamline operations. Our proficiency in data integration allows us to unravel the intricacies of the customer journey, unveiling invaluable insights into their preferences and expectations. By embracing AI-driven self-service and automation, Probe CX enable organizations to take proactive measures in meeting their customers' needs.
Client success story
Hybrid collections approach achieves up to 90% conversion rates
Discover how an offshore-onshore hybrid collections model achieved 41% monthly savings and increased digital payments by 87%.
Services that deliver exceptional CX
Our personalized approach and powerful tools drive tangible results for businesses of all sizes.
Managed & Outsourced Services
Technology & Transformation Services
Let’s work together to realize
digitally-enabled CX
