Probe CX is a tech-powered, global customer experience organization that amplifies human capabilities with technological excellence.
As an industry-leading CX and digital transformation provider, Probe CX has a resume to match any of our competition.
Industry-recognized certifications to protect what matters most to our clients and their customers.
Over 19,000 team members delivering exceptional customer experiences across four countries.
We help our clients become modern digital organizations by combining the latest technology with people, process and data.
Meet the team with unmatched experience committed to helping organizations create environments for digitally-enabled CX to thrive.
A leading energy and gas industry retailer required support with credit collection activities and help to optimize their KMS.
Transform your members into passionate advocates. Discover actionable strategies to elevate member engagement and achieve organisational success.
Read moreDive into the world of AI agents, exploring their types, benefits, and real-world use cases. Learn how these intelligent systems are transforming industries.
IVAs are powered by cognitive process automation and nature language understanding. Learn more about intelligent virtual assistants in this blog here.
Building and implementing a CX strategy takes time. Embracing the following principles is a key step towards enhancing CX within your organisation...
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