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27 June 2025
Probe CX powers clean water for local San Juan community
Probe CX fully sponsored and championed the Clean Water Project in the San Juan community and San Juan Elementary School.
11 June 2025
Probe CX Rowena Powell appointed as Chief Growth Officer – Government
Rowena Powell appointed as Chief Growth Officer – Government
11 June 2025
Probe CX welcomes Peter Eliopoulos as Chief Growth Officer - Enterprise
Probe CX welcomes Peter Eliopoulos as Chief Growth Officer - Enterprise delivering exceptional customer experiences to global and local organisations.
28 January 2025
Probe CX unveils state-of-the-art Recruitment Hub in the Philippines
Probe CX launches Recruitment Hub in Quezon City, the Philippines. It offers a seamless candidate experience and rapid onboarding.
19 November 2024
Probe Group celebrates technology leadership at CIO50 Awards event
Probe CX recognised as a finalist for Team of the Year - Culture at the CIO50 Awards. Rohan Khanna, Executive, Technology was announced as a Top 50..
23 October 2024
Probe CX, a Probe Group company, participates in My Room Telethon 2024
Probe CX proudly participates in the My Room Telethon, helping raise $5.2 million for childhood cancer
24 May 2024
Probe CX transforms New Zealand customer experiences
Global customer experience leader partners with Kiwi organisations to create environments for digitally-enabled CX excellence.
22 December 2023
Probe CX named a ComputerWorld 2024 Best Place to Work in IT
Probe CX secures top 10 ranking in the global Hybrid Work category to stand out as exemplary workplace for IT professionals.
20 October 2023
Innovior, a proud recipient of Salesforce APAC Growth Partner of the Year 2023 Award
Innovior's Salesforce APAC Growth Partner of the Year 2023 achievement showcases their commitment to innovation and customer-centric digital..
12 October 2023
Probe CX awarded Australian Best Practices Company of the Year Award for CX Outsourcing by Frost & Sullivan
For the 11th time, Probe CX has been recognised for the leader for customer experience outsourcing services in Australia.
3 October 2023
Probe CX recognised in the 2023 Everest Group PEAK Matrix®
One of the world’s leading BPO research firms has recognised Probe CX as a ‘Major Contender’ for CXM services.
18 September 2023
Probe CX awarded Customer Experience Services Leader in 2023 ISG Provider Lens™ Quadrant Report
Probe CX was awarded leader positions in the 2023 Australian ISG Provider Lens™ Quadrant Report for Customer Experience Services.
14 November 2022
Probe CX announces acquisition of Innovior
Probe CX announces acquisition of leading automation and analytics service provider: Innovior
3 November 2022
Probe CX awarded 3 leader positions in the 2022 ISG Provider Lens™.
Probe CX ranked a leader across all three categories in the 2022 ISG Provider Lens™ Quadrant Report.
3 November 2022
Probe CX takes home leader award as CXM provider in the 2022 Everest Group PEAK Matrix®
Probe CX ranked star performer for CXM services against 20 providers in the 2022 Everest Group PEAK Matrix®.
19 September 2022
Probe CX and Genesys partnership transforms CX and EX
Find out how the Probe CX and Genesys partnership is transforming customer and employee experience.
20 April 2022
Probe CX team member recognised in the 2022 In-House Leaders List by the Australasian Lawyer
Probe CX’s very own Senior Legal Counsel recognised in the 2022 In-House Leaders List by the Australasian Lawyer.
31 March 2022
Probe CX partnership with Uniphore to boost clients’ customer experience capabilities
Probe CX has increased its capacity to help businesses deliver NEXT-generation customer experience after forming a strategic partnership with..
23 March 2022
Andrew Hume named Australia’s top CEO
Probe CX has snared yet another national award, with one of its top executives honoured for his exceptional leadership.
22 March 2022
Probe CX named Digital Operations Leader in respected ISG Quadrant Report
Probe CX excels digitally in the latest ISG Provider Lens Quadrant Report, offering valuable insights to enterprise buyers
11 February 2022
Leading research firm heralds Probe CX as Customer Experience Management Leader
Probe CX has been declared a Customer Experience Management ‘Leader’, with a global research firm applauding its market impact, vision and capability.
31 January 2022
Probe CX earns 'Leader' status for ISG Social Media CX Services.
Probe CX has been recognised for its outstanding social media CX solutions in the latest ISG Provider Lens Quadrant Report. Read full report
28 January 2022
Probe CX does it better by claiming prestigious Company of the Year award
Probe CX has reinforced its reputation for 'doing it better' by being named Company of the Year at one of its industry’s most prestigious awards.
15 December 2021
Probe CX announced as winner of ‘Best Virtual Hiring Process’ at the Global BPO Talent Acquisition Awards
Probe CX was recognised for their achievements in the Global BPO Talent Acquisition Awards - celebrating talent acquisition teams in the BPO..
27 October 2021
Stunning COVID response sees Probe CX named Work From Home Leader in ISG Quadrant Report
Probe CX was declared a Work From Home Services Leader in the latest ISG Provider Lens Quadrant Report 2021 for its industry-leading response to..
18 October 2021
Probe CX snares national growth award to reinforce status as leading Australian company
Probe CX’s ability to record significant growth, despite the pressures of COVID-19, received recognition at the 2021 Australian Growth Company Awards.
1 October 2021
KKR to acquire Probe CX
Probe CX has been acquired by private equity group KKR. Learn more here.
3 September 2021
Probe CX volunteers crucial support to cancer telethon
Probe CX volunteers crucial support to My Room Children’s Cancer Charity for the Footy Show Grand Final Eve: My Room Telethon. Read more here
15 December 2020
Probe CX team member awarded the In-House Lawyer of the Year Award at the Lawyers Weekly Women in Law Awards 2020
WINNER of the In-House Lawyer of the Year Award goes to PROBE CX’s Jo Zaharopoulos at the Lawyers Weekly Women in Law Awards 2020.
21 October 2020
Probe CX completes acquisition of Stellar
Probe CX completes acquisition of global experience provider: Stellar. Learn more here.
15 October 2020
Awards dominance continues as Probe CX
Awards dominance continues as Probe CX claims prestigious title at The 2020 Frost & Sullivan Asia-Pacific Best Practices Awards. Read more here.
